Return shipment
Don't worry if you change your mind or don't like the products you ordered.
Here are some tips for returns and exchanges:
1) Products can easily be returned within 30 days of delivery.
2) Please contact our customer service if you wish to make a return for any reason: customer.service@blacksocks.com. Or simply fill in our return formform below.
3) Hygiene articles in their original packaging (e.g. socks, underwear, etc.) are excluded from the right of return. A return is not possible in this case. Thank you for your understanding.
After receiving the completed return form, your case will be processed by us as soon as possible:
(If your product has a manufacturing defect or was damaged during delivery, please upload a picture to speed up the returns process).
Write to us!
Wohin schicke ich meine Retouren?
Within Switzerland and Liechtenstein
Blacksocks
Jacob Rohner AG J.schmidheinystrasse 23
9436 Balgach, Switzerland
Within the EU
Blacksocks
MH Direkt - Warehouse Lauterach
Riding school street 7
6923 Lauterach
Austria